Privacy & Cookie Policy

This Privacy Policy is effective as of: 1st SEPTEMBER, 2018

Furriez.com ("Furriez") values your privacy. In this Privacy Policy ("Policy"), we describe the information that we collect about you when you visit our website, https://Furriez.com, communication system or mobile application (the "Platform") and use the services available on the Platform ("Services"), and how we use and disclose that information.

If you have any questions or comments about the Privacy Policy, please contact us at [email protected]". This Policy is incorporated into and is subject to the Furriez Terms of Use, which can be accessed at www.Furriez.com/terms. Your use of the Website and/or Services and any personal information you provide on the Platform remains subject to the terms of the Policy and Furriez's Terms of Use.

A. Collection of Your Personal Information

1. COLLECTION OF PERSONAL INFORMATION

We collect personal information from service professionals offering their products and services as well as from consumers searching for those service professionals. Both consumers and service professionals are required to create an account to be able to access certain portions of our Platform, such as to submit questions, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request information. The type of personal information that we collect from you varies based on your particular interaction with our Platform.

Consumers: During the Account registration process, we will collect information such as your name, pin code, and email address. You also may provide us with your telephone number, mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the Platform, or any comments you provide during dispute resolution with other users of the Platform.

Service Professionals: If you are a service professional and would like to post any information about yourself, we will require you to register for an Account. During the Account registration process, we will collect your business name, telephone number, address, pin code, travel preferences, a description of your services, a headline for your profile, first and last name, and email address. In addition, you may, but are not required to, provide other content or information about your business, including photographs and videos. We also may collect payment information, such as credit card information, from you.

If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or information to verify any identification details you provide during registration.

2. COLLECTION OF PERSONAL INFORMATION FROM SOCIAL NETWORKING SITES

You may log into our Platform through your Facebook account. If you do so, you must enter the email address and password that you use for your Facebook account. We will ask that you grant us permission to access and collect your Facebook basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account). If you allow us to have access to this information, then we will have access to this information even if you have chosen not to make that information public.

We store the information that we receive from Facebook with other information that we collect from you or receive about you.

Facebook controls the information it collects from you. For information about how Facebook may use and disclose your information, including any information you make public, please consult Facebook's privacy policy. We have no control over how any third party site uses or discloses the personal information it collects about you.

3. COLLECTION OF AUTOMATIC INFORMATION, USE OF COOKIES AND OTHER TRACKING DEVICES

The Personal Data are provided to Furriez therefore expressly and voluntarily by the User. The Personal Data can be obtained by Furriez by:

a. accessing the Service, and/or

b. using Cookies.

Data obtained by Furriez by placing Cookies in the Observer or the User device are not used to identify the Observer or the User through these data, but to allow Furriez to draw up statistics regarding the use of the Platform.

The User is responsible for ensuring the accuracy of the Personal Data submitted to the Platform. Inaccurate information will affect the User’s ability to access the Platform and Furriez’s ability to contact the User as described in this Privacy Policy.

a. We and our third party service providers, which include ad networks, use cookies, web beacons, and other tracking technologies to collect information about your use of our Platform and Services, such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address, and the type of device that you use. We also track how frequently you visit our Platform and use our Services. We use this information (including the information collected by our third party service providers) for Platform analytics (including to determine which portions of our Platform are used most frequently, what our users like/do not like), to assist us in determining relevant advertising (both on and off our Platform), to evaluate the success of our advertising campaigns, and as otherwise described in this policy. Currently, we do not honor browser requests not to be tracked.

b. Geo-location Information – IP address of the User’s device or mobile device’s GPS (to offer an improved User’s experience) - most mobile devices allow the User to control or disable the use of location services for applications in the device’s settings menu. Furriez may also collect this information even when the User is not using the Platform if this connection is enabled through the settings or device permissions;

c. Usage Information – information about the User’s interaction with the Platform such as the pages or content the User views, the User’s searches for listings, bookings the User have made and other actions on the Platform;

d. Log Data and Device Information - log data and device information such as details about how a person has used the Platform, IP address of the used device, browser type or the webpage software information a person has visited before coming to the Platform, access dates and times, hardware and software information, device event information, unique identifiers and Cookies data (collected when a person accesses and uses the Platform even without creating an Account or log in) – this information is used to verify that visitors of the Platform meet the criteria required to process their requests.

e. Cookies. We and our third party service providers collect information from you by using cookies. A cookie is a small file stored on user's computer hard drive containing information about the user. The cookie helps us analyze web traffic or informs you about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Platform, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser.

Some of these cookies may be connected to third-party companies or websites. The terms of use of such cookies are governed by this Policy and the privacy policy of the relevant third-party company or website. For example, Google measures the performance of advertisements by placing cookies on your computer when you click on ads. If you visit the Platform when you have such cookies on your computer, we and Google will be able to tell that you saw the ad delivered by Google. The terms of use of these cookies are governed by this Policy and Google's Privacy Policy.

Disabling Cookies. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the Platform because it may not function properly if the ability to accept cookies is disabled.

f. Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Platform to, among other things, track the activities of Platform visitors, help us manage content, and compile statistics about Platform usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

g. Payment Transaction Information – information about the payment instrument used by the User for payment transactions through the Platform, date and time of the transaction, payment amount, payment instrument expiration date and billing postcode, the User’s address and other details related to the transaction.

B. How Furriez Uses the Information We Collect

1. HOW PERSONAL INFORMATION IS USED

We collect your personal information and aggregate information about the use of our Platform and Services to better understand your needs and to provide you with a better Platform experience. Specifically, we may use your personal information for any of the following reasons: To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Platform and our Services;

  • For customer support and to respond to your inquiries;
  • For internal record-keeping purposes;
  • To process billing and payment, including sharing with PayPal or other third party payment gateways in connection with Platform and/or Furriez's products and Services;
  • To improve and maintain our Platform and our Services (for example, we track information entered through the "Search" function; this helps us determine which areas of our Platform users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);
  • To periodically send promotional emails to the email address you provide regarding new products from Furriez, special offers from Furriez or other information about Furriez that we think you may find interesting;
  • To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested;
  • For Furriez's market research purposes, including, but not limited to, the customization of the Platform according to your interests;
  • We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes; To resolve disputes, to protect ourselves and other users of our Platform and Services, and to enforce our Terms of Use;
  • We also may compare personal information collected through the Platform and Services to verify its accuracy with personal information collected from third parties; and
  • We may combine aggregate data with the personal information we collect about you.

C. Disclosure

We may share the information that we collect about you, including your personal information, as follows:

1. INFORMATION DISCLOSED TO PROTECT US AND OTHERS

We may disclose your personal information to prevent an emergency, protect or enforce our rights, enforce our Terms of Use and/or to protect the safety of users of our Platform and our Services or protect or enforce the rights of a third party, or as required by law.

2. INFORMATION DISCLOSED TO THIRD PARTY SERVICE PROVIDERS AND BUSINESS PARTNERS

We may contract with various third parties for the provision and maintenance of the Platform, Services and our business operations, and Furriez may need to share your personal information and data generated by cookies and aggregate information (collectively, "information") with these vendors and service agencies. For example, we may provide your information to a credit card processing company to process your payment. The vendors and service agencies will not receive any right to use your personal information beyond what is necessary to perform its obligations to provide the Services to you. If you complete a survey, we also may share your information with the survey provider; if we offer a survey in conjunction with another entity, we also will disclose the results to that entity.

3. INFORMATION DISCLOSED AT YOUR REQUEST

We may share your personal information with other Registered Users to whom you explicitly ask us to send your information or if you explicitly consent to such disclosure upon receipt of a specific Service. For instance, when you contract for a specific Service with another Registered User, Furriez will send that Registered User a notice that includes the personal information that you have chosen to allow Furriez to reveal to users with whom you contract.

D. Privacy Policy Updates

THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. FURRIEZ MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. FURRIEZ WILL POST ITS UPDATED POLICY ON THE PLATFORM ON THIS PAGE. FURRIEZ ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED USE OF THIS PLATFORM AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.